Terms of Service

1. Agreement to these terms

By creating a Tango account or using the Tango CRM application (the "Service"), you agree to these Terms of Service. If you are using Tango on behalf of a business, you confirm you are authorized to accept these terms for that business.

If you do not agree with these terms, please do not use the Service.

2. Your account

You need an account to use Tango. You are responsible for keeping your login credentials secure and for all activity that happens under your account. Please tell us right away if you believe your account has been accessed without your permission.

You must be at least 18 years old, or the age of majority where you live, to use Tango.

3. Subscriptions, trials, and billing

Tango Pro is offered as a recurring subscription with a free trial period as described at checkout. Unless you cancel before the trial ends, your subscription begins and your payment method is charged on the stated schedule.

Subscriptions renew automatically until cancelled. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period, and you keep access until then.

Prices are shown at checkout and may change with notice for future billing periods. Payments are processed by our third-party payment provider — we do not store your full card details.

4. Acceptable use

Use Tango lawfully and respectfully. Do not use the Service to store or transmit unlawful content, harass other users, send spam, infringe someone else's rights, attempt to break or overload our systems, or resell the Service without our permission.

Tango Chat is a shared space with other users. We may remove content or suspend accounts that abuse it.

5. Your content

You keep ownership of the contacts, deals, notes, journals, messages, and other content you add to Tango. You grant us the limited permission needed to host, process, back up, and display that content so we can operate the Service for you.

You are responsible for making sure you have the right to store the information you upload, including personal data about your clients and contacts.

6. AI features

Tango includes AI-assisted features such as Daily Briefings, Review with AI, Prioritize with AI, and Ask Tango. These features generate suggestions based on the data in your workspace.

AI output can be incomplete or inaccurate. Treat it as a helpful draft, not professional, legal, tax, or financial advice, and review it before acting on it.

7. Availability and changes

We work to keep Tango available and reliable, but the Service is provided on an "as is" and "as available" basis. We may add, change, or remove features over time, and we may perform maintenance that temporarily interrupts access.

8. Termination

You can stop using Tango and delete your account at any time. We may suspend or terminate an account that violates these terms or creates risk for other users or the Service.

When an account is deleted, we remove or de-identify its content in line with our Privacy Policy and any legal record-keeping obligations.

9. Limitation of liability

To the extent permitted by law, Tango is not liable for indirect, incidental, or consequential damages, or for lost profits, revenue, or data. Our total liability for any claim relating to the Service is limited to the amount you paid us in the twelve months before the claim.

10. Changes to these terms

We may update these terms as the Service evolves. If we make a material change, we will let you know through the app or by email. Continuing to use Tango after an update means you accept the revised terms.

11. Contact

Questions about these terms? Reach us through the Contact page and we'll get back to you.